Parousya Automatic Check-in System is a fully managed service that makes it easy for any existing brand app to automatically (1) perform a customer check-in then (2) start a session between the business and customer, for a customer experience that’s the same as online, but in-person. Just install or re-purpose existing Bluetooth Low Energy (BLE) beacons in your business locations and/or vehicles. With Parousya Automatic Check-in there are no up-front payments or long-term commitments; you pay only for your actual usage.
Q: How does Parousya Automatic Check-in work?
First, you add your brand app credentials into the Parousya ACIS Portal. Next, select the pre-built default automatic check-in model template or customise as required to setup your trigger settings for automatic (1) check-ins, (2) customer with brand sessions and (3) check-outs and allows for tuning your model template. After this, integrate the Parousya SDK into your brand app at workflow locations to trigger automatic (1) check-ins, (2) sessions and (3) check-outs suitable for your use cases. Then install or re-purpose existing Bluetooth Low Energy (BLE) beacons in your business locations and/or vehicles. At the final stage of the process, view and export your real-time customer foot-traffic, automatic check-ins, customer with brand sessions and check-outs in the Parousya Portal.
After this framework is created, you can export and add the Parousya ACIS in-person behaviour analytics to augment your customer online analytics dataset, advance your customer behavioural modeling to deliver exceptional customer experiences.
Q: How does Parousya Check-in manage user privacy?
With a ‘privacy first’ approach and user ‘opt-in’ option, user privacy is controlled by the user as they operate in an Incognito mode at all times and can control when and where to reveal themselves when required. Using this technology is voluntary and users can simply turn off Bluetooth to not be detected.
Q: Is Parousya Check-in secure?
User information and privacy are strictly protected. The technology has a range of security safeguards built in. It uses secure encryption and does not collect data about user identities.
Q: Is Parousya Automatic Check-in generally available?
Parousya Automatic Check-in is now available. Please sign up » for a free account to get instant access to the Free Tier.
Q: What specific use cases does Parousya Automatic Check-in support?
Automatic Check-in is designed for brands that need to augment their existing online customer analytics with in-person analytics to gain a ‘whole of customer view’ in order improve customer behavioural modeling and deliver exceptional customer experiences. Use case market segments may include:
Taxi and Rideshare
Parousya Automatic Check-in is the only at scale solution where a check-in is required for mass crowds and high volume movement such as sports stadiums and entertainment events where manual QR code scanning creates queuing.
Q: Can I customize the Automatic check-in configuration for my use case?
Yes. You can customize Parousya Automatic Check-in for each use case in the Parousya Portal. You first integrate the Parousya SDK in your brand app. Then you can adjust and tune the trigger settings in the Parousya Portal to give the desired user experiences for automatic (1) check-ins, (2) sessions and (3) check-outs suitable for your use cases. As an example of a trigger setting, you can setup the automatic check-in to occur if the band app is in a desired location where a BLE beacon is in range and present for greater than 5 seconds ignoring passers by.
Q: How do I tap into Parousya’s check-in expertise?
The team at Parousya have many years of data analytics and mobile payments expertise including international patents in the core technologies behind Parousya Automatic Check-in System. Our extensive field trials in North America provided many insights into how to optimise app automatic (1) check-in, (2) business with customer sessions and (3) check-outs. The Parousya SDK and Parousya Portal come with a pre-built automatic check-in model template built leveraging our expertise and knowledge to boost your app’s automatic check-in performance. The Parousya team is more than happy to discuss your use case and how our technologies can help you achieve your business goals. Please feel free to Contact Us.
Q: Which beacon suppliers are currently compatible with Parousya Automatic Check-in?
Currently the Parousya Automatic Check-in system operates with Estimote Bluetooth low energy beacons. Parousya has a roadmap to add more beacon suppliers to the compatibility list. Parousya will be happy to consider alternative beacon suppliers on a case by case basis. Please Contact Us if this applies to you.
Q: How much do Bluetooth low energy beacons cost?
Parousya doesn’t sell Bluetooth low energy beacons, however battery powered beacons cost from US$20 each and last about 2 years, some with replaceable batteries.
Q: How does Parousya Automatic Check-in perform reliable entry and exit detection?
Parousya ACIS operates with the Parousya SDK suitable for both iOS and Android apps. The Parousya SDK takes care of all the heavy lifting for you such as managing unreliable and multiple Bluetooth Low Energy (BLE) beacon entry and exit events. You simply integrate the Parousya SDK into your brand app, select the workflow locations in your app to trigger the automatic (1) check-in, (2) customer and brand in-person session and (3) check-out. No previous Bluetooth Low Energy (BLE) beacons coding or beacon RF issues remediation experience is required.
Q: Can my team review in-person analytics using Parousya Automatic Check-in?
Yes, user level access can review and export your real-time customer foot-traffic, automatic check-ins, customer sessions and check-outs in the Parousya Portal. Users can view and export all events by date range. User level access cannot view or edit automatic check-in model templates, only admin level access can.
Q: Does Parousya Automatic Check-in share my in-person analytics data and automatic check-in model template with other companies?
No. Security and privacy are our top concerns. As a fundamental principle of earning customer’s trust, Parousya will never share customer data.
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